MedTend Privacy Policy

Effective November 2026. MedTend is made by Machinery Software LLC, 8317 Eagle Peak Drive, Jenison, MI 49428, USA. Contact: [email protected].

The short version. Your medications, history and notes stay on your iPhone. Machinery Software doesn't collect them, can't see them, and has no account system. MedTend has no ads, analytics or tracking.

What stays on your iPhone

• Your medications, schedules, dose history, profiles, check-ins, notes, water log and "what it's for".
• Photos you add to a profile or a check-in.
• A small copy for MedTend's widgets and Lock Screen, with names hidden when you turn on Hide medication names.
• Suggestions on Today, which MedTend works out on your iPhone from your own last week of doses.
• Scan recordings, only if you turn on Keep scan recordings in Settings.

This data is stored in MedTend's private storage and is encrypted by iOS until you first unlock your iPhone after a restart. Label scanning and text reading happen on your iPhone; the camera picture isn't saved. MedTend doesn't store your health information in iCloud.

iPhone backups. If you back up your iPhone to iCloud or a computer, MedTend's data is included in that backup, like most apps' data. Apple encrypts iCloud Backup; Machinery Software can't access it.

What leaves your iPhone, and only when you choose it

• Calendar. If you turn on Show doses in Calendar, MedTend adds your upcoming doses to its own MedTend calendar in the account you choose. If that calendar is on your iPhone only, you can choose to show medication names. If it syncs to an account such as iCloud, Google or Exchange, the events say only "Medication": no names, notes or whether you took a dose.
• Apple Health. MedTend reads medications or health records from Apple Health only when you choose to import one. If you turn on Save water to Apple Health, it writes water amounts. Health data is never used for advertising and is never sent to Machinery Software.
• FDA label lookup. When you look up a label or turn on Fill in details from the FDA, MedTend sends the medication's name to the U.S. Food and Drug Administration's openFDA service (api.fda.gov). Nothing else is sent.
• Online name suggestions. If you turn this on, what you type in the medication name field is sent to the U.S. National Library of Medicine's Clinical Tables service to suggest names. It's off by default.
• Siri and Shortcuts. When you ask Siri about a medication or run a MedTend shortcut, Apple handles the request as described in Apple's privacy policy. MedTend answers on your iPhone.
• Exports. A PDF or spreadsheet of your history is created when you export it and goes wherever you send it.
• Purchases. Apple handles payment. MedTend only learns which plan you have.

The FDA and the National Library of Medicine run their own services under their own policies. MedTend doesn't send them your identity, and doesn't receive anything about you from them.

Settings > Your data > Where your data is shows where each kind of data is right now, and lists recent changes.

Caregiver and school-nurse sharing isn't available yet. Before it launches, this policy will describe it in full.

Children. MedTend is for adults. Parents and caregivers can track a child's medications on their own iPhone; MedTend doesn't collect anything from children.

TestFlight. During the beta, Apple's TestFlight app may send Machinery Software crash reports, the feedback and screenshots you choose to send, your device model and iOS version, and the name and email you gave TestFlight. These are used only to fix and improve MedTend.

Deleting your data. Deleting MedTend from your iPhone deletes all of its data on that iPhone. Copies in your backups, calendar or Health follow those services' rules; you can delete them there.

Changes. If this policy changes, the new version will be posted here with a new date, and the app will point to it.

Questions. [email protected]